PolyAI Support

Select the portal that applies to your account.

PolyAI has scheduled a deployment freeze between 21st December 2026 and 4th January 2027. During this time, support will be limited to P1 and P2 issues. Please contact your Deployment Strategist or Account Manager for more details.

Enterprise Support

Submit and manage support tickets for enterprise PolyAI customers.

Open portal

OpenTable Support

For customers who connected using the PolyAI OpenTable integration and do not have an assigned Account Manager or Deployment Strategist.

Open portal

For other support, such as upgrading your Agent Studio demo environment, please contact us via poly.ai.